Thank you for choosing Guyhaven. We are dedicated to delivering our premium canvas handbags to customers worldwide with speed and care. This Shipping Policy outlines our procedures to ensure you have a clear understanding of our shipping costs, timelines, and handling processes at guyhaven.store.

1. Shipping Costs & Destinations

We provide transparent shipping rates calculated to offer you the best value and security for your order.

Region	Shipping Fee	Notes
Domestic (United States)	$6.99 (Flat Rate)	Applies to all 50 states and territories.
International	Calculated at Checkout	Based on destination address and package weight.

Please note that for international orders, customers are responsible for any customs duties, taxes, or import fees levied by their local government. For more details on payments, visit our Payment Policy.

2. Processing & Transit Timelines

At Guyhaven, we work efficiently to get your canvas bags on their way as soon as possible.

• Order Cut-off Time: 5:00 PM (EST) – Monday to Friday. Orders placed after this time will be processed the following business day.
• Order Handling Time: 1 - 2 Business Days (Monday - Friday). During this time, we verify your order, perform quality checks, and pack your item securely.
• Transit Time: 3 - 7 Business Days (Monday - Friday). Total delivery time depends on your location and the efficiency of the courier service.

3. Trusted Shipping Partners

To ensure your order arrives safely at the address in United States or internationally, we partner with the world’s leading logistics providers. Depending on your location and the selected shipping method, your order will be handled by:

• USPS (United States Postal Service)
• UPS (United Parcel Service)
• FedEx
• DHL Express (Primary for International Shipping)

4. Order Tracking Information

Once your order has been dispatched from our Houlka facility, you will receive an automated shipping confirmation email containing your unique Tracking Number.
You can monitor your shipment directly on our Track Your Order page or via the official websites of our carrier partners. Please allow 24-48 hours for the tracking information to update in the carrier's system.

5. Managing Delivery Issues

A. Missing or Incomplete Orders

If you receive your package and find an item is missing, please contact support@guyhaven.store within 48 hours of delivery. We will investigate the shipment and send the missing item immediately at no additional cost.

B. Incorrect Shipping Address

It is the customer's responsibility to provide the correct shipping address. If you notice an error, please notify us within 12 hours of purchase.
Note: If the order has already entered the shipping process, we may not be able to change the address. If a package is returned to us due to an incorrect address provided by the customer, the customer will be responsible for the reshipping costs.

C. Damaged During Transit

If your package arrives visibly damaged, please take photos before opening it and contact us. For details on returns for damaged goods, please refer to our Refunds & Returns Policy.

6. Contact Our Shipping Support

Our team is here to ensure your canvas handbag arrives in perfect condition. Reach out to us if you have any questions:

© 2026 Guyhaven. Quality Delivery Guaranteed.